mevo frequently asked questions

Below are commonly asked questions we received from mevo users so far. We highly recommend you browse the questions below or check out the mevo chat forum before submitting a support question to the MEVO team. There is a very good chance you will find your answer below.

1. General

What is included in a mevo purchase?

Along with your mevo, you will receive a USB charging cable, 50 metallic stickers, a carrying pouch, and a manual.

Is the mevo covered by a warranty?

Yes - all units are covered by a 12 month limited hardware warranty, which covers defects in materials and workmanship.

2. Hardware & Technology

Does mevo have a built-in camera? How is the video recorded?

No, mevo does not have a built-in camera. The video is taken with the camera on your mobile device within the mevo app. The mevo radar synchronizes the action video clip, which is recorded on your device automatically, resulting in an overlay of your captured data on the video clip of your swing.

What is the size of a mevo?

Dimensions: 3.55 x 2.76 x 1.18 in

Weight: 0.4375 lbs

Does mevo have its own power source?

Yes. The battery life is up to 4 hours on a full charge.

*Please note that mevo will power off automatically after 3-5 inutes of no use. The power button is only used to power on the mevo.

How long does it take to reach a full charge?

Mevo’s battery reaches a full charge in about two hours. Charging times will vary with different charging voltages.

Does mevo work with BodiTrak or FocusBand?

Mevo works with FocusBand but does not work with BodiTrak. 

3. Mobile Devices & Apps

Is there an additional fee for apps and data?

All FlightScope mevo data parameters are included in the mevo apps, but videos require a subscription for online storage and viewing. The mevo golf and mevo baseball apps can both be downloaded in the Apple Store or on Google Play, and are free of charge to mevo owners. You can also subscribe to one of our premium memberships with additional features here.

What mobile devices are compatible with mevo?

Apple:
(all devices require iOS 9.0 or later & Bluetooth 4.0)

 

iPhone 4s & up

iPad 3

iPad Air

iPad Air 2

iPad Pro

iPad mini

iPad mini 4

iPad/iPad mini with retina display

 

Android:

Samsung Galaxy

Android 5.0 & up

Do the apps support metric and non-metric units of measurement?

Yes: In Settings you can choose between Metric(km/h, m, seconds etc ) , Imperial( mph, feet and inches etc) or Scientific(m, seconds, m/s etc) units.

4. Data & Accuracy

Can mevo be used when balls are hit into a net?

Yes, for both golf and baseball this is possible as long as the minimum space requirements are met.

Can mevo record video with data overlay?

Yes. Once you select video in the settings, the app will access the camera on your mobile device. In addition, slow motion video is available for mobile devices that have the feature.

Does mevo simulate ball flight?

No.

Does mevo work in low light conditions?

Yes. Radar technology does not require direct sunlight for accurate measurement and is completely unaffected by low light conditions!

5. Mevo for Golf

Will the app have a combine feature?

There is not a combine feature at this time, but we are working on having one in the near future!

Is there a practice driving range view with the app?

No, there is no driving range view.

Can you input more than 14 clubs in the app?

Yes, there is an unlimited number of clubs that can be added.

Can the app accept the club loft of each club?

Club loft can be input manually.

Can mevo be used indoors and outdoors, and how much space is required?

Yes, mevo can be used indoors and outdoors. The space requirements for indoors is 8 feet of ball flight and 4-6 feet behind the impact. In total you will need up to 13 feet of space.

Where should the mevo unit be placed for best results?

Your mevo should be placed 4-6 feet behind the golf ball on the ground.

What is the purpose of the small metallic stickers you sell for golf balls?

Metallic stickers are needed in order for the Mevo to accurately measure ball spin, both indoors and outdoors.

Can metallic sharpies be used instead of stickers?

Not currently, but we are working on additional solutions that will make this possible in the near future.

What type of ball spin does mevo show?

Mevo shows backspin, but does not show spin axis.

What data parameters are calculated?

Carry distance, club head speed, ball speed, smash factor, vertical launch angle, spin rate, apex height, and flight time.

Can mevo measure dispersion and lateral distance for golf ball tracking?

No. However, mevo does provide carry distance, club head speed, ball speed and many other valuable data parameters!

6. Mevo for Baseball

Can mevo be used indoors and outdoors, and how much space is required?

Yes, mevo can be used indoors and outdoors. The space requirements indoors are as follows:

For hitting: 8-feet minimum of ball flight and 6 to 9 feet behind the tee.

For pitching: Full mound to home plate ball flight and 6 to 9 feet behind the pitching rubber.

 

Where should the mevo unit be placed for best results?

When hitting, place the mevo 6 to 9 feet behind the tee, or the tip of home plate, and align vertically with the baseball. When pitching, place the mevo 6 to 9 feet behind the pitching rubber and align vertically with the pitcher’s release point.

Can mevo be used during front toss?

No.

What data parameters are calculated?

Pitch speed, pitch spin, exit speed, hit carry, and hit launch angle.

What kind of data does mevo display?

For hitting: mevo displays exit speed, vertical launch angle, and carry distance.

For pitching:
Mevo displays pitch speed and spin rate.

 

Can mevo measure pitching and hitting at the same time?

No.

Stay in Touch

Have addiitonal questions or need more general information? Fill out the form below to contact the mevo team at FightScope Golf.

Contact Info

FlightScope has offices in the United States, Europe, Japan and South Africa.